TruReview
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§ The TruReview Standard · How We Keep It Real

The Standard.

Every board says their reviews are real. Here is how we enforce it.

TruReview exists because this community deserves a board where a review means something. No shill accounts, no pay-to-play threads, no moderator favorites. What follows is not marketing copy — it is the operating policy of this site, enforced from the top.

6 Chapters / 14 Commitments / Enforced From the Top
i. Chapter One No Pay-to-Play 2 Commitments ii. Chapter Two Fake Reviews Die Here 3 Commitments iii. Chapter Three Verified Means Verified 2 Commitments iv. Chapter Four Privacy Is the Product 3 Commitments v. Chapter Five Boring Moderation 2 Commitments vi. Chapter Six Hold Us To It 2 Commitments
I.
Chapter One

No Pay-to-Play

  1. 01

    Ad money buys visibility. Nothing else.

    Advertising on TruReview buys placement in directories and ad spaces. It does not buy reviews, it does not buy review removal, and it does not buy moderator silence. The wall between ad revenue and review threads does not move — for anyone, at any price.

  2. 02

    Advertisers follow the same rules as everyone

    An advertiser who breaks the rules gets the same moderation as a member who registered yesterday. Spending money here earns exposure, not immunity.

II.
Chapter Two

Fake Reviews Die Here

  1. 01

    Shill reviews are deleted on sight

    Reviews written by the provider, the front desk, a friend, or anyone with a stake in the outcome are removed when caught. We would rather host 50 real reviews than 500 fake ones.

  2. 02

    The accounts behind them get flagged

    Posting a fake review does not just cost the review — it costs the account. Repeat offenders are banned, and patterns of shill activity are tracked across accounts.

  3. 03

    Revenge reviews count as fake reviews

    A review written to settle a score is no more real than one written to sell a booking. Fabricated negative reviews are removed and treated exactly like shills.

III.
Chapter Three

Verified Means Verified

  1. 01

    A verified badge is confirmed, not claimed

    When a provider profile carries a verified mark, it means we confirmed the person behind the profile actually controls it. Not assumed. Not self-reported. Confirmed.

  2. 02

    Verification is free and never for sale

    Independent providers claim and verify their profiles at no cost. There is no paid fast lane and no premium tier of trust. A badge that can be bought is worthless — so ours cannot be.

IV.
Chapter Four

Privacy Is the Product

  1. 01

    Lurk without an account

    Reading reviews requires nothing from you. No registration wall, no email harvest, no tracking funnel between you and the information.

  2. 02

    We keep the minimum and nothing more

    Registration asks for the least information required to run a forum. No real names, no phone numbers, no identity documents for members. What we do not collect cannot leak.

  3. 03

    Discretion applies to everyone

    Members and providers alike are protected by the no-doxxing rule. Posting anyone’s personal information without consent is a permanent ban, full stop.

V.
Chapter Five

Boring Moderation

  1. 01

    Rules are posted. Rules are applied. That is it.

    No drama, no favorites, no mod-versus-member wars. Moderation here is meant to be invisible: the rules are public, enforcement is consistent, and nobody gets a different rulebook because of who they are or what they spend.

  2. 02

    Decisions can be appealed

    Every moderation decision can be appealed directly to the admin team, and every appeal gets read. Quiet, consistent, accountable — boring on purpose.

VI.
Chapter Six

Hold Us To It

  1. 01

    Reports go to the top

    If you believe this standard has been broken — a shill that stayed up, a badge that should not exist, a thread that smells like pay-to-play — report it. That report reaches the person who wrote this page, not a queue.

  2. 02

    This page is the contract

    The Standard applies to TruReview itself before it applies to anyone else. If the site ever stops living up to this page, the community is right to call it out — loudly.

§ § §

Seen it Broken?

A fake review that stayed up, a badge that should not exist, anything that smells like pay-to-play — tell the admin team directly. Every report is read at the top.

Email admin@trureview.ca
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