Short version: write about what happened to you, be accurate, and leave other people’s private details out of it. Everything below is that, in detail, and the detail exists because every one of these came from something that actually happened.
Reviews
Conduct
Civil disagreement is fine. Harassment, threats, racism, hate speech and doxxing are not, and none of them get a warning first. Reviews can be critical — that is the point of the board — but degrading content with no useful information in it is not a review, it is somebody being unpleasant in public.
Warnings and alerts
The Warnings section exists for genuine safety, and it works only if it stays that way. Evidence is required, vendettas are not warnings, and a false warning posted to damage somebody is a permanent ban rather than a suspension. If something feels fraudulent, post it there or contact the admin team.
In full
Posting
- Post in the right section — Toronto reviews in Toronto, Montréal in Montréal
- No advertising or self-promotion outside the classified sections
- No phone numbers, emails, websites or social handles inside a review
- English or French
- Titles carry the provider name and the city, at minimum
Accounts
- One account per person. Evading a ban takes down every account involved
- You are responsible for anything posted under yours
- New members post five times before some sections open
- 18 or over. Registering is you confirming it
Moderation and appeals
- Moderator decisions are final in public. Argue by email, not in the thread
- Using the report button to harass somebody is itself a suspension
- These rules change when they need to, and the page changes with them
Appeals and questions about a ruling go to ads@trureview.ca. An appeal that explains what you think was misread gets read properly; one that only says the moderator was wrong does not have anything in it to act on.
Who these apply to
Everybody, including advertisers. What we hold ourselves to is a separate page — The Standard — and it is deliberately shorter and harder to wriggle out of than this one.